Fast fibre and 5G plans starting from AED 229/month. Compare every du home internet package, understand true costs, and pick the right plan for your family.
du is the second-largest telecom provider in the UAE, holding 45% of the market. Here is what you actually get.
du leads the UAE in 5G availability with 20% coverage vs Etisalat's 10.5%. Its 5G signals also penetrate buildings and walls more effectively — a big win for apartments.
Fibre plans reach 1 Gbps download speeds — enough for 4K streaming, video calls, and heavy gaming across all devices simultaneously.
All du home internet plans come with unlimited data. This means no worrying about data caps when you stream, download, or work from home.
Many plans include Disney+, OSN+, Shahid VIP, Amazon Prime, and more — bundled at no extra cost. Great value for entertainment lovers.
Online subscribers get free installation, saving up to AED 200. Delivery can be as fast as 3 hours in select areas.
Fibre packages come with advanced WiFi 6 routers. Higher-tier plans include a second mesh router for full home coverage — no dead zones.
All plans include unlimited data and a free router. Prices shown include any current promotions. Add 5% VAT to all prices.
💡 Note: 5G home internet is ideal if fibre is not available in your building, or if you rent and want flexibility. The router is plug-and-play — no technician visit required for setup.
Use this simple guide to match your household to the right package.
Best pick: Home Wireless 5G (AED 229/mo) or Home Light Basic (AED 349/mo). You only need 30–50 Mbps for browsing, video calls, and standard streaming.
Best pick: Home Basic Ultra (AED 429/mo). At 1 Gbps, multiple family members can stream 4K, game online, and attend video calls — all at once, without slowdowns.
Best pick: Home Advance Ultra (AED 549/mo). You get two mesh WiFi routers that eliminate dead zones across multiple floors and outdoor areas.
Best pick: Home Wireless Gaming or any 1 Gbps fibre plan. Low latency and high speeds are essential for online gaming — fibre gives the most consistent performance.
Best pick: Home Basic Ultra (1 Gbps fibre). Video calls, cloud apps, and file uploads all need both fast download AND upload speeds — fibre delivers both.
Best pick: Home Wireless 5G (AED 229/mo). The router is portable. If you move, take it with you — no engineer or reinstallation needed.
Here is how the three main UAE home internet providers stack up on the factors that matter most.
| Feature | du | Etisalat (e&) | Virgin Mobile |
|---|---|---|---|
| Starting price | AED 229/mo | AED 299/mo | AED 250/mo |
| Max fibre speed | 1 Gbps | 10 Gbps | N/A (5G only) |
| 5G availability | 20% (best) | 10.5% | Uses du network |
| 5G signal penetration | 5.1 pts (best) | 3.6 pts | du network |
| Contract length | 12–24 months | 12–24 months | No contract |
| Avg download speed | 65.6 Mbps | 82.8 Mbps | ~65 Mbps (du net) |
| TV bundles | Yes — Disney+, OSN+, Shahid, Prime | Yes — eLife TV | Limited |
| Free installation | Yes (online orders) | Varies by promo | Yes (self-install) |
| Data cap | Unlimited | Unlimited | Unlimited |
| Coverage | Dubai, Abu Dhabi, all major UAE cities | Widest — including rural | Major cities only |
💡 Verdict: du is the best choice for apartment dwellers and 5G users. Etisalat offers faster average speeds and wider rural coverage. Virgin is best if you need no-contract flexibility.
Getting set up is straightforward. Follow these steps and you could be online today.
Visit newdu.ae and enter your building name or address to confirm fibre or 5G availability. If fibre is not available, 5G wireless is the best alternative — it works almost everywhere in Dubai and Abu Dhabi.
Pick from fibre (with or without TV) or 5G wireless. Buying online saves you AED 200 on installation. Compare the total monthly cost including post-promo pricing — not just the introductory rate.
You will need a valid Emirates ID (for residents) or passport + UAE visa. Have these ready before you start the order process. This is mandatory for all telecom subscriptions in the UAE.
For fibre, a technician will visit to install the ONT device and connect your router. Book a time slot that works for you. In many areas, same-day or next-day slots are available.
5G wireless plans require zero installation — just plug in the router and connect. Fibre plans are activated by the technician on the spot. Download the du app to manage your account, check bills, and upgrade your plan at any time.
Save money and avoid common mistakes with these practical tips from UAE residents.
Promotional rates last 3–6 months. du is not required to warn you when the rate ends. Always ask: "What will I pay after the promo expires?" This prevents bill shock.
Use the TDRA coverage map at tdra.gov.ae or ask neighbours which provider they use. For 5G, you can even request a trial period to test signal strength before signing a 12-month deal.
Online orders get free installation (saving AED 200), exclusive discounts, and faster delivery. The du app also has online-only deals that you won't find in stores.
Cancelling before the contract ends is expensive. For example, leaving a 24-month plan early costs the remaining monthly fee plus a router charge per month. Calculate your exit cost before signing.
du lets you transfer your connection to a new address. Book the move date early. If fibre is not available at the new building, you may need to switch to a 5G wireless plan.
The du app lets you pay bills, check usage, report faults, and upgrade plans instantly. It is faster than calling customer service and available 24/7.
Everything you need to know before choosing a du home internet plan.
Browse the latest plans on du's official website and save AED 200 on installation when you order online.
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